Korean Hotel Phrases: Check-In, Reservations & Amenities
Korea Travel · Beginner Korean
Korean Hotel Phrases: Check-In, Reservations & Amenities
Confirm your booking, ask about breakfast and Wi-Fi, request room items, store luggage, and explain common hotel problems politely.
Quick Answer: Essential Korean Hotel Phrases
- 체크인하고 싶어요. — I would like to check in.
- 스미스 이름으로 예약했어요. — I booked under the name Smith.
- 조식이 포함되어 있어요? — Is breakfast included?
- 와이파이 비밀번호가 뭐예요? — What is the Wi-Fi password?
- 수건 두 장 더 주세요. — Two more towels, please.
- 카드키가 안 돼요. — The key card is not working.
- 짐을 맡길 수 있어요? — Can I leave my luggage here?
- 체크아웃 시간을 알려 주세요. — Please tell me the check-out time.
Related Korean Travel Lessons
What to Check Before Hotel Check-In
Korea has many accommodation types, including hotels, guesthouses, hanok stays, pensions, and motels. Facilities and procedures vary, so verify the property’s policies before arrival. The VISITKOREA accommodation guide is useful for understanding common accommodation categories.
| Check | Korean | Why It Matters |
|---|---|---|
| Reservation name | 예약자 이름 | It should match the booking record. |
| Identification | 신분증 / 여권 | Bring the identification requested by the property. |
| Check-in time | 체크인 시간 | Times differ by property and rate. |
| Check-out time | 체크아웃 시간 | Late check-out may require approval or a fee. |
| Breakfast | 조식 포함 여부 | Confirm inclusion, hours, and location. |
| Amenity policy | 객실 비품 안내 | Disposable items may be absent, limited, or sold separately. |
Read Four Essential Hotel Words in Hangul
예약 — Reservation
Romanization: yeyak · 예약했어요 means “I made a reservation.”
ye · ㅇ+ㅖ
yak · ㅇ+ㅑ+ㄱ
호텔 — Hotel
Romanization: hotel · A loanword written in Hangul as 호 + 텔.
수건 — Towel
Romanization: sugeon · 수건 더 주세요 means “More towels, please.”
su · ㅅ+ㅜ
geon · ㄱ+ㅓ+ㄴ
카드키 — Key Card
Romanization: kadeuki · 카드키가 안 돼요 means “The key card is not working.”
Korean Hotel Vocabulary
| Category | Korean | Romanization | Meaning |
|---|---|---|---|
| Front desk | 프런트 / 안내 데스크 | peureonteu / annae deseukeu | Front desk |
| Booking | 예약 / 예약 확인 | yeyak / yeyak hwagin | Reservation / confirmation |
| Identification | 여권 / 신분증 | yeogwon / sinbunjeung | Passport / ID |
| Room | 객실 / 방 | gaeksil / bang | Guest room / room |
| Meal | 조식 | josik | Breakfast |
| Internet | 와이파이 / 비밀번호 | waipai / bimilbeonho | Wi-Fi / password |
| Amenity | 수건 / 생수 | sugeon / saengsu | Towel / bottled water |
| Appliance | 헤어드라이어 / 에어컨 | heeodeuraieo / eeokeon | Hair dryer / air conditioner |
| Service | 짐 보관 | jim bogwan | Luggage storage |
| Service | 객실 청소 | gaeksil cheongso | Room cleaning |
| Time | 체크인 / 체크아웃 | chekeuin / chekeuaut | Check-in / check-out |
Korean Phrases for Hotel Check-In
- 체크인하고 싶어요. — I would like to check in.
- 제 이름으로 예약했어요. — I booked under my name.
- 스미스 이름으로 예약했어요. — I booked under the name Smith.
- 예약 확인서를 보여 드릴게요. — I’ll show you the booking confirmation.
- 여권 여기 있습니다. — Here is my passport.
- 체크아웃은 몇 시예요? — What time is check-out?
- 조식이 포함되어 있어요? — Is breakfast included?
- 조식은 어디에서 먹어요? — Where is breakfast served?
This clearly means “I booked under the name [name].”
Requesting Hotel Amenities in Korean
Use [item] + 더 주세요 for “Please give me more [item].” Add a number and counter when helpful.
- 수건 두 장 더 주세요. — Two more towels, please.
- 생수 두 병 더 주세요. — Two more bottles of water, please.
- 칫솔이 있어요? — Do you have a toothbrush?
- 헤어드라이어가 어디에 있어요? — Where is the hair dryer?
- 와이파이 비밀번호가 뭐예요? — What is the Wi-Fi password?
- 짐을 체크아웃 후에도 맡길 수 있어요? — Can I leave my luggage after check-out?
Explaining Hotel Room Problems
- 카드키가 안 돼요. — The key card is not working.
- 와이파이가 안 돼요. — The Wi-Fi is not working.
- 에어컨이 안 돼요. — The air conditioner is not working.
- 뜨거운 물이 안 나와요. — There is no hot water.
- 방이 너무 추워요. — The room is too cold.
- 방이 너무 시끄러워요. — The room is too noisy.
- 확인해 주실 수 있어요? — Could you check it?
- 다른 방으로 바꿀 수 있어요? — Can I change to another room?
Korean Hotel Dialogues
Dialogue 1: Checking In
Guest: 안녕하세요. 체크인하고 싶어요.
Hello. I would like to check in.
Staff: 예약자 성함이 어떻게 되세요?
What name is the reservation under?
Guest: 스미스 이름으로 예약했어요. 여권 여기 있습니다.
I booked under the name Smith. Here is my passport.
Staff: 확인되었습니다. 702호 카드키입니다.
Your reservation is confirmed. This is the key card for room 702.
Dialogue 2: Storing Luggage
Guest: 체크아웃 후에도 짐을 맡길 수 있어요?
Can I leave my luggage after check-out?
Staff: 네, 가능합니다. 몇 시쯤 찾으실 거예요?
Yes. Around what time will you collect it?
Guest: 오후 네 시쯤 올게요. 감사합니다.
I’ll return around 4 p.m. Thank you.
Korean Hotel Phrase Practice
Select each question to reveal the answer.
1. How do you say “I booked under the name Smith”?
Answer: 스미스 이름으로 예약했어요.
2. How do you request two more towels?
Answer: 수건 두 장 더 주세요.
3. How do you ask whether breakfast is included?
Answer: 조식이 포함되어 있어요?
4. What does 짐 보관 mean?
Answer: Luggage storage.
5. How do you report that the key card is not working?
Answer: 카드키가 안 돼요.
Frequently Asked Questions
What time are check-in and check-out in Korea?
Times vary by accommodation and rate plan. Check your confirmation and ask 체크인은 몇 시부터예요? and 체크아웃은 몇 시까지예요?
How do I ask whether breakfast is included?
Say 조식이 포함되어 있어요? You can also ask 조식은 몇 시부터예요? for the starting time.
Can I request early check-in?
Ask 일찍 체크인할 수 있어요? Approval and fees depend on room availability and the property’s policy.
What should I do if the key card stops working?
Take the card and requested identification to the front desk and say 카드키가 안 돼요. 확인해 주세요.
Is tipping required at Korean hotels?
Tipping is generally not expected for ordinary hotel service. Follow any stated service-charge policy and the practices of the specific property.
Key Takeaway
Keep your reservation details ready, begin with polite forms, name the item or problem clearly, and confirm property-specific rules instead of assuming every Korean hotel follows the same schedule or amenity policy.
